Ops Manager — Full access
AP
⚠ Wireframe prototype — illustrative data only. Not a live system. April 2026.
Dashboard
Browns Road Studios · Buildings A–E · 75 studios
Occupied
58
of 75
Vacant
17
rooms
Arrears
4
residents
Inspections due
9
this week
MSD redirections
41
active
Bonds pending
2
not lodged
Building occupancy map click any room
Occupied
Arrears
Inspection due
Vacant
Alerts requiring action
Bldg C, Rm 3 — Hemi W. — 3 weeks arrears, no MSD response
Bldg A, Rm 9 — bond lodgement 14 days overdue
Bldg B, Rm 2 — inspection overdue 14 days
Bldg D, Rm 6 — MSD redirection form not yet submitted
Bldg E, Rm 8 — resident agreement unsigned
Bldg A, Rm 4 — new resident move-in confirmed today
Common areas — last inspection
Courtyard / gates
4 days ago
Entry / lobby
Today
Communal lounge/kitchen
2 days ago
Entry / lobby / gates
Today
Rubbish bay
2 days ago
Stairwells — all buildings
6 days ago
Courtyard / carpark
4 days ago
Inspections
Room and common area compliance · timestamped photo records
Studio rooms
Common areas
Inspection history
Inspection types: Weekly (all active rooms), Move-in (record baseline on arrival), Move-out (compare against move-in for bond purposes). All inspections are timestamped, attributed to the staff member, and stored permanently. Issues flagged here appear as dashboard alerts.
B-02
Building B, Room 2 — David Faleolo
Last weekly: 8 Apr · 14 days overdue
C-03
Building C, Room 3 — Hemi Waititi
Last weekly: 15 Apr · 7 days ago
A-04
Building A, Room 4 — Sione Tuilagi
Move-in today · Move-in inspection required
A-01
Building A, Room 1 — Aroha Tane
Last weekly: 20 Apr · 3 days ago · Pass
Weekly inspection — B-02, Building B Room 2 · David Faleolo 23 Apr 2026 · Amanda P
Cleanliness — Clause 4
Room vacuumed, swept, and dusted this week
Nothing fixed or stuck to walls
No cooking equipment present in room
No clutter in room or common areas
Bathroom clean — toilet, sink, and shower
Garbage emptied — green bin at rubbish bay shed
Laundry machines — no damage or misuse (if used)
Furnishings — Schedule 1
Bar fridge (Haier 78L) — present, undamaged
Microwave (Sharp 800w) — present, undamaged
Desk and 2x white retro chairs — undamaged
TCL 32" Android TV — wall-mounted, undamaged
Bed frame, headboard, and mattress — undamaged
Bedside table (3-drawer) — undamaged
Chest of drawers (6-drawer) — undamaged
Built-in wardrobe and shelving — undamaged
Conduct — Clauses 7, 8, 17
No pets present or evidence of pets
No gang or affiliate apparel displayed anywhere
No evidence of overnight guests
No noise complaints — quiet hours 10pm–6am observed
Safety and compliance — Clauses 9–13
Smoke detector present and unobstructed
No smoking evidence in room or ensuite (Clause 9)
No drugs, alcohol, or drug paraphernalia (Clause 10)
No weapons or items that could cause harm (Clause 11)
No damage to room, walls, floor, or ceiling (Clause 12)
No dangerous, flammable, or explosive items (Clause 13)
No fire risk items present
Access — Clause 16
Keycard with resident only — not lent or duplicated
Reasonable suspicion — Clause 15c (manager authorisation required before acting)
Reasonable suspicion of drug or alcohol use noted
Methamphetamine contamination test warranted — notify manager immediately
Photo evidence (tap to photograph or upload)
Photo 1
+ Add
photo
On a phone, tapping opens the camera directly. Photos timestamped and stored permanently.
Common area inspections cover all shared facilities. Each area has its own checklist derived from resident obligations and MF-owned infrastructure. Photo evidence can be added to any item.
Common area inspection — 23 Apr 2026 · Amanda P
All common areas — general
Areas clean and uncluttered
No items left by residents in shared spaces
No evidence of smoking in common areas
No evidence of drugs or alcohol
No gang or affiliate apparel visible
Stairwells and fire doors — all buildings
Fire door mechanisms intact and unobstructed
Stairwell clear of belongings
Stairwell fire doors self-closing correctly
No damage to walls, fixtures, or doors
Entry gates — vehicle and pedestrian
Magnetic gate mechanism functioning
No damage to gate or surrounding fence
Keycard access operating correctly
No unauthorised vehicles in courtyard
Rubbish bay
Green bins not overflowing
Bay area clean — no loose rubbish
No large items dumped — furniture or appliances
Shared laundry — Buildings A/B and C/D/E
Washing machines undamaged and functional
Dryers undamaged and functional
Laundry area clean
Tokens available from admin office
No resident items left in machines
Communal lounge and kitchen
Area clean and tidy
Kitchen appliances undamaged
No personal items left by residents
Furniture present and undamaged
Courtyard and carpark
No unauthorised vehicles parked
Approved residents in designated bays only
No damage to concrete surface or fencing
Rubbish shed area tidy
Photo evidence
+ Add photo
Full timestamped history of all inspections — weekly, move-in, and move-out — searchable by building, room, date, and staff member.
DateRoomResidentTypeStaffResultIssues noted
23 AprA-04Sione TuilagiMove-inAmanda PPassMinor scuff skirting — noted
20 AprA-01Aroha TaneWeeklyAmanda PPass
15 AprC-03Hemi WaititiWeeklyKrystle LIssue notedClutter in common area. Photo saved.
Guest register
Daily log of approved visitors — Clause 6, Resident Agreement
All day guests must be pre-approved by the site manager, register at the office with valid ID, sign in on arrival, and depart by 5:00pm. No overnight guests are permitted under any circumstances. Visitors found outside staffed hours will be trespassed and the resident's tenancy may be subject to termination.
Wednesday 23 April 2026
Today's visitor log
Time inVisitor nameVisiting roomResidentID sightedApproved byAgreed departureTime outStatus
10:15amSarah TaneA-01Aroha TaneDriver licenceAmanda P5:00pm3:40pmDeparted
1:30pmJames FaleoloB-02David FaleoloPassportAmanda P5:00pmOn premises
Log new visitor
Invoices
Tax invoice generation · GST 140-710-695 · ASB 12-3052-0038864-00 · Remittance to krystlel@marangafanau.co.nz
Recent invoices
Invoice #Billed toDateAmount inc. GSTStatus
#20264Oranga Tamariki Mangere09 Apr 2026$105.00Awaiting payment
#20263Oranga Tamariki Mangere15 Mar 2026$70.00Paid
#20262MSD Manurewa01 Mar 2026$140.00Paid
New invoice — #20265
Bill to
Line items
Description
Weeks
Rate/wk
Amount
Sub-total: $105.00 GST included Total inc. GST: $105.00
New resident onboarding
Enter details once — all documents generated automatically
1
Resident details
2
Room & financial
3
MSD & benefit
4
Documents & sign
Personal information
Identity verification
Children / dependants if applicable
Room assignment
Financial summary (auto-calculated)
Bond and advance amounts are calculated automatically. These values pre-fill the Resident Agreement and bond lodgement form.
MSD / Work and Income details
Only if resident receives a government benefit. If paying by bank transfer, mark as not applicable and proceed to Step 4.
Redirection reason — MSD form Q3 (pre-filled)
Payee bank account — Maranga Fanau Limited (pre-filled)
Documents ready to generate
All fields from Steps 1–3 are pre-filled into the documents below. Generate each, then send for digital signature or print for wet signature.
PDF
Resident Agreement and Conditions V4
Pre-filled: name, room, rent rate, start date, bond amount, children details
PDF
Bond lodgement form — Tenancy Services NZ
Pre-filled: property LNL-00036710, landlord MFLTD, bond amount, tenant details
PDF
MSD benefit redirection form
Pre-filled: $480/week to Maranga Fanau Ltd 12-3052-0038864-00 · reason: Requirement of tenancy
Onboarding checklist
Resident details entered — identity verified and recorded
Room assigned — A-04, $480/week, from 23/04/2026
MSD redirection details confirmed and form ready
Upfront payment received and receipted
Resident Agreement signed (digital or wet)
Bond lodgement form submitted to Tenancy Services
MSD redirection form submitted to Work and Income
Key card issued — number recorded
Move-in inspection completed and signed off
All residents
58 active · 17 vacant · Buildings A–E
RoomNameStartRent/wkPaymentBondRedirectionAgreementStatus
A-01Aroha Tane03 Mar 2025$480RedirectionLodgedActiveSignedCurrent
B-02David Faleolo15 Jan 2025$600Bank transferLodgedN/ASignedInsp. overdue
C-03Hemi Waititi10 Oct 2024$480RedirectionLodgedUnder reviewSignedArrears 3wk
A-04Sione Tuilagi23 Apr 2026$480RedirectionPendingNot filedPendingMove-in today
D-05Maria Pereira01 Apr 2026$600Bank transferLodgedN/AUnsignedAction needed
Showing 5 illustrative rows · full build shows all 58 active residents
Rent tracker
Week ending 27 April 2026 · Buildings A–E
Expected this week
$27,840
58 residents
Received
$25,920
confirmed
Outstanding
$1,920
4 residents
MSD redirections
41
active
Payment issues this week
RoomResidentBldgDueMethodReceivedShortfallAction
C-03Hemi WaititiC$480Redirection$0 — not paid-$480Contact MSD
E-07Tama NgataE$480RedirectionPartial $240-$240Follow up
A-09Name withheldA$600Bank transfer$0 — overdue-$600Contact resident
All other 55 residents showing as paid for this week
Note: Payments marked manually by staff. Future Xero / ASB bank feed would allow automatic reconciliation. Confirm: does MSD provide remittance advice?
Service log
Holiday programmes · mentoring · OT advocacy · elderly support · employment
This module needs scoping before building
Which services need logging — all, or only invoiceable ones?
Are recipients always housing residents, or also community members?
Does invoicing to agencies need to be generated from this system?
What data is worth capturing now for a future CHP application?
Should volunteer hours be recorded here?
A simple log — service type, date, staff member, recipient — provides valuable data without significant burden. Can be added at any point after housing modules are built.
Manager reports
Exportable summaries for oversight, planning, and future funding
Available reports
Occupancy summary — buildings, rooms, vacancies, tenancy lengths
Rent received vs. expected — weekly and monthly
Arrears register — residents, amounts, duration
Bond status — lodged, pending, overdue per building
MSD redirections — active, pending, cancelled
Inspection log — completion rate, issues by building and room
Guest register — visitor log by date and room
Invoice register — issued, paid, outstanding
Service delivery summary TBD
Export formats
PDF summary report — printable and shareable
CSV — for spreadsheet or Xero
Weekly email digest to manager TBD
Future-proofing: Reports align with HUD / Te Puni Kokiri CHP reporting requirements — data is ready if government funding is ever pursued.
Volunteer hours
Weekly hours log — volunteers self-record via portal login
Volunteers log in to start and end their session. The system records total hours automatically. The Ops Manager and Director can view weekly summaries and exports. Hours feed into service delivery reporting.
Your session — Aroha Volunteer
This week: 4.5 hours logged
Start session
Records your start time automatically
Last session: Tue 22 Apr — 9:00am to 12:30pm (3.5 hrs)
Session notes (optional)
Weekly summary — all 15 volunteers week ending 27 Apr
VolunteerMonTueWedThuFriTotal
Aroha T.3.5Active4.5+
David F.4.03.57.5
Maria P.2.52.5
Tama N.3.03.06.0
Showing 4 of 15 volunteers · Total team hours this week: 42.5